Smart Corporate Solutions FAQ's

Click on the most frequently asked questions about Smart Corporate Solutions below.

Customer Support for our Corporate Solutions portfolio is designed to offer a first class service which is endorsed by our existing customers and is provided as follows:

  • What is Smart Account Management? 

Your dedicated Account Manager is your single point of contact for order submission & tracking, access to technology experts, and advice on choosing the right solution for your needs.

  • What is the Smart Customer Portal?

This online service enables you to view the performance of your services and plan for upgrades should you be nearing service capacity.

  • What is Smart Fault Reporting & Technical Support?

Each customer is given direct access to our Network Operations Centre on a 24x7x365 basis for technical queries and fault reporting and management. Other Corporate Solutions customers rate the Operations Centre service very highly and value the rapid resolution of issues.

  • Smart Dedicated Corporate Customer Care Line?

For all other issues, Corporate Solutions customers can ring 1850 945 945.